If you are looking for an easy-to-use breakdown reporting and maintenance management system for your facilities maintenance or operating services, then the ProFM Helpdesk system has been developed just for you. The software enables you to provide your clients or dispatcher center with an easy-to-use, state-of-the-art, web based breakdown reporting service even free of charge and without the need for IT development.
Using the service, you can:
- track and manage the issues within a structured database,
- easily keep in touch with your clients and maintenance crew,
- gain a competitive advantage by improving the quality of your services without IT development.
You only need to register in three easy steps on our ProFM HelpDesk system and you can begin using the service! For this, go to our Try the ProFM HelpDesk site and click "Registration".
If you wish to use our helpdesk system professionally, please read the details of our Premium service. With the help of the Premium service, you will have access to numerous additional functions and advantages, which provide a solid software background for a professional operation.
- Capability of simultaneous management of an unlimited number of operating and maintenance crew
- High-capacity server that is optimized to handle large data quantity
- Displaying of the service providers' name and logo in headings
- Removal of the "Free" label
- Regular data backups
- Annual change-over (filtering and archiving last year's data)
- SSL encoding of the communication between the web browser and the host server
- Technical support per e-mail
- Data cleaning
- Data recovery
- Participation in data processing and data maintenance
- Initial data migration from existing data sources
- Creating customized reports
- Capability of integration with other vintoCON products
- Capability of integration with external systems
- Individual software development, customization for your needs
For rates of the ProFM Helpdesk Premium package, please check out our ProFM Helpdesk Price Calculator.
If you order our ProFM Helpdesk Premium package for a monthly fee, we offer additional useful services at reasonable prices.
If you need further information about the services offered by the ProFM Helpdesk, please check out our brief presentation, which you can download here:
If you need technical support, or would like to know more about the use of the ProFM Helpdesk, please read the users' manual:
News & Events
Redlining is available in Share Your Design!
14. November 2011
Many of our users have asked for it, and we listened to them. Redlining of all images has been unleashed!More...
ShareYourDesign – German version released
07. December 2011
Vista, California – Budapest, Hungary, December 7 – ProFM Inc. – in partnership with vintoCON®, the leading international ArchiCAD software developer partner – announced today that the German version of its BIM based collaboration web service, ShareYourDesign (SyD™) has been released.More...
01. August 2011
ShareYourDesign – the ultimate BIM-based collaboration web service for ArchiCAD;
Vista, California – Budapest, Hungary, August 1 – ProFM Inc. – in partnership with vintoCON®, the leading international ArchiCAD software developer partner – announced today the startup of its Building Information Modeling (BIM) based web service, ShareYourDesign (SyD™). This new online service is an easy to use friendly environment enabling collaboration between architects, clients and all team members.More...